Billing Procedures


TRASH PICKUP IS NOT INCLUDED IN YOUR BILL. CONTACT: KEN ROCKWELL AT 903-826-7744 OR RURAL WASTE MANAGEMENT AT 903-244-7724.
 
Water meter readings will begin on or around the 10th of each month. Bills are mailed no later than the 25th of each month. If you do not receive your bill before the 1st of the month, please call our office at (903)832-1691. Payments are due by the 10th of each month unless the 10th is on a weekend. If the 10th is on a weekend, late charges will not be applied until the following Tuesday morning. Late notices will be mailed no later than the 15th of each month. If payment is not received by the 21st of the month before 8:00am a $35.00 service charge will be applied, and the meter will be pulled for non-payment. The $35.00 service fee will be charged whether or not the service is actually physically turned off before payment is received. If the 21st is on a weekend, meters will be pulled, and the $35.00 service fee will be charged on the following Tuesday morning at 8:00am. A charge of $30.00 will be charged if a check is returned by the bank for insufficient funds or for any other reason.  The amount of the check plus a $30.00 fee must be paid in full (cash only) within 5 business days from the receipt of the check from the bank. If this payment in full is not received within 5 business days, the meter will be pulled and the disconnect fee of $35.00 will be charged. If you move outside our district your final bill will be deducted from your deposit. The remainder of the deposit will be returned. Macedonia-Eylau Municipal Utility District is not required by law to pay any interest on the deposit money.
Residential Water Rates:
The minimum monthly charge for 0-2,000 gallons:                    $25.00
2,000 gallons to 5,000 gallons:                                                     $5.69/1,000
5,000 gallons to 10,000 gallons:                                                   $6.23/1,000
10,000 gallons to 20,000 gallons:                                                 $6.49/1,000
Over 20,000 gallons:                                                                      $6.77/1,000
Residential Sewer Rates:
The minimum monthly charge for 0-2,000 gallons:                    $25.00
2,000 gallons to 5,000 gallons:                                                     $5.69/1,000
5,000 gallons to 10,000 gallons:                                                   $6.23/1,000
10,000 gallons to 20,000 gallons:                                                 $6.49/1,000
Over 20,000 gallons:                                                                      $6.77/1,000        
Sewer Only Rates:
Monthly service charge:                                                                $29.00
Commercial Water Rates:
The minimum monthly charge for 0-2,000 gallons:                    $33.00
2,000 gallons to 5,000 gallons:                                                     $5.69/1,000
5,000 gallons to 10,000 gallons:                                                   $6.23/1,000
10,000 gallons to 20,000 gallons:                                                 $6.49/1,000
Over 20,000 gallons:                                                                      $6.77/1,000
Commercial Sewer Rates:
The minimum monthly charge for 0-2,000 gallons:                    $33.00
2,000 gallons to 5,000 gallons:                                                     $5.69/1,000
5,000 gallons to 10,000 gallons:                                                   $6.23/1,000
10,000 gallons to 20,000 gallons:                                                 $6.49/1,000
Over 20,000 gallons:                                                                      $6.77/1,000
FEE STRUCTURE
Late Fee: $5.00 or 10% of the bill, whichever is greater.
Reread Fee: $10.00 for customers who think their water bill was misread. This fee will not be charged if the read was found to be wrong.
Tampering Fee: $75.00 fee charged when utility owned locks are broken and/or services turned back on by customer after disconnect due to non-payment.
Broken Meter/MXU Fee: $500.00 fee charged if water meter or water meter components are broken due to customer tampering and/or negligence.
Disconnect Fee:
$35.00 service charge for late payments not received before 8:00 AM on disconnect day.

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